You can receive a refund for your purchase of a phyical product within 30 days from the date of purchase. Physical products must be returned within 30 days from the date of purchase for a refund of your purchase amount, minus a 15% restocking fee. IMPORTANT! Refunds for orders paid with Bitcoin will be made with a gift certificate or equivalent item. Shipping costs cannot be refunded. Digital products (i.e., ZCredits, etc.) are not eligible for refunds. No refunds for TCD products unless item received is defective, and defects must be reported within 10 days of receipt.
To receive a refund on a return, please adhere to the following:
* All returns must be returned in a salable condition in order to receive a refund.
* Opened consumable products or damaged products cannot be refunded.
* TripleClicks is not responsible for refunding the shipping costs to either originally send or to return products. The customer is responsible for all shipping costs.
* Items received after the 30-day money-back guarantee are NON-refundable.
* A 15% restocking fee applies to all returns. This fee is calculated on the cost of the product(s) only.
* All returns of phyical products must be received at TripleClicks at the address below on or before the 30-day, money-back guarantee expires.
TripleClicks
c/o: Returns Department
926 N 70th Street
Lincoln, NE 68505
* All return requests for digital products must be submitted as a ticket to our Support Desk on or before the 30-day, money-back guarantee expires.
TCREDITS: Unused ZCredits may only be refunded within 30 days of purchase. Refunds on full packs only. Refund requests must be submitted as a ticket to the TC Support Desk on or before the 30-day, money-back guarantee expires.
Damaged Shipments: Although every effort is made to safely secure and ship all packages, sometimes merchandise can be damaged during the shipping process. Merchandise damaged during shipping should be reported to TripleClicks.com Support Desk as soon as possible. You can access our TC Support Desk here:
http://www.tripleclicks.com/Support/
Returns: Merchandise must be returned in saleable condition in order to receive credit. A 25% restocking fee will be applied to unauthorized returns. Product returns cannot be accepted after 30 days.
Back Orders: Every item carried is regularly in stock. Although every attempt is made to maintain inventory of each product offered, occasionally certain products may run out. In this event, the customer will be given an estimated time of availability and the choice of canceling the out-of-stock items, holding off shipment of the entire order until the product is available, or receiving a partial shipment of the in-stock items first, and the out-of-stock items when they are available. No additional shipping charges will be incurred by the customer for these partial shipments.
Refunds for Credit Card Purchases: If the product(s) were originally purchased with a credit card, a refund will be issued to the same credit card, less the 15% restocking fee and shipping and handling, within 30 days of the date of return.
Refunds for Check Purchases: If the product(s) were originally purchased with a bank draft or check, there will be a minimum of a 30-day waiting period before a refund check will be issued unless affiliate/customer provides a copy of the bank draft or check from his or her financial institution.
For SFI Affiliates: In the case of refunds or returns, any advancements from the SFI compensation plan, bonuses, or awards received by an SFI Affiliate as a result of these purchases will be reversed and the amount(s) deducted from any refund. SFI may also charge back to an affiliates' upline any commissions, rebates, bonuses, or awards received or paid on product(s) refunded or returned by the affiliate.
